Boomer Benefits has thousands of satisfied policyholders across the nation. It’s great if you work with an agency that knows a lot about Medicare up front. What’s even better is if you choose an agency that has a Client Service Team to help you with all the normal hiccups that tend to occur with Medicare on the back end.
We provide the very best policyholder service that you will find from any agent or broker that works with Medicare-related insurance products. Our Boomer Benefits reviews prove it.
You can find over 1500 Medicare reviews and testimonials from our clients – including very recent Boomer Benefits reviews – on Google+ , Shopper Approved, Sitejabber, Facebook. Notice that you’ll find few complaints because we work harder for you than any other team out there.
We believe that the reason our clients have no complaints and give us such high ratings is mostly due to our Client Service Team, which provides unparalleled back-end support for our industry.
Boomer Benefits Reviews for our Client Service Team
Want to learn more about how our service team solves problems for our Medicare clients? These are just a few of our favorites that we selected from over 1500 reviews online.
“I discovered Boomer Benefits online. I was looking for assistance with my Medicare enrollment process. I chose to contact Boomer Benefits based on their outstanding reviews, as well as, BBB acolades. Linda Harris was my agent I dealt with, she was extremely knowledable about all Medicare plans, and guided me through what I anticipated with going to be a horrific process with ease! Thank you Linda! Thank you Boomer Benefits. My wife is looking forward to hearing from you later this year to help her with her Medicare choices. Thanks again, Linda Harris and Boomer Benefits!!” – Carl B., AZ
“Valaree was professional , knowledgeable & friendly. I called with 2 questions about my initial Medicare enrollment. Valaree called me back the same day with the answer to one question. She explained that she would have to get an answer from Medicare before she could respond to the 2nd question. About a week later Valaree called to give me the good news about the 2nd item. No prompting or follow up necessary on my part. So often if you have multiple questions on a call, the first may get answered but the second one falls through the cracks. With Valaree @ Boomer Benefits, the service level is impeccable. I always wondered about all those 5 star reviews, if they were real. And now that I’ve experienced how well they treat you, I know they are genuine! Thanks Valaree!” – Sarah, NC
“Hello… I contacted Amanda Sutter at Boomer Benefits to look into a bill I had received from Med Spring that seemed excessive and unnecessary considering my Medicare status. She was very efficient and professional. She assured me that she would look into it for me. I felt so relieved that I wouldn’t have to contact Med Spring myself. She resolved the issue promptly. I will, in the future, continue to ask for Amanda for any questions I may have. Thank you.” -R. Falson
“I received a follow up call from Erin on an earlier matter that she resolved. When she called I had another set of questions Nd she knew exactly what I was looking for. Her answers were immediate and 100% on target. She is a bright and cheerful young lady and I hope she handles my call again should I need further assistance.”-Vinnie
“We first started with Boomer Benefits last fall when we had to make changes to my husband’s Medicare supplement. From the very beginning it has been a pleasant and easy experience. We truly feel like individuals and that our concerns and questions are handled with personal care. Gisela, specifically, has been so helpful with my issues with The Humana Drug plan Card. She has called for me and set up conference calls with them and for whatever reasons from their end I’m still waiting to receive my card. I can’t say enough good about Gisela. She is kind, considerate, helpful, professional, pleasant and knowledgeable. She has followed up with me to see if the issue has been resolved. Any time that I have called, if she didn’t answer the phone right away, she has always returned my call. I highly recommend Boomer Benefits. They are a company with a personal touch and their staff is very knowledgeable and caring.” -Mary D.
“I just want to thank you and your staff especially Ms. Galvan for her Great customer service. It is such a pleasure to do business with a company that trains their associates to take care of their customers needs at such a high level. She was very professional at every level of our transaction. I will make sure I tell all of my family and friends about your company, and the great service that I received. Thank you Ms. Galvan” -Ken K.
“I received a call from Amanda yesterday just checking if both my husband and myself had received our new insurance card. I had questions about my pharmacy plan and she explained everything in details in a very informative matter. She was do sweet and patient with me as I seemed to keep asking her the same questions. Her demeanor on the phone was pleasant and so very patient. I have dealt with so many different insurance brokers and Boomer Benefits excels in so many different aspects. Amanda is to be commended with the way she dealt with her client. I will and do recommend Boomer Benefits to anyone who is looking for a company that cares about you. If you want a company that is there for you every step of the way even after you have signed up then this is the one for you.” -Jeanette P.
“The gals at Boomer benefits were awesome! Rapid response to all queries, patience with novice questions and a fine sense of humor were the attributes of the gals at Boomers. Responsiveness has been absolutely outstanding. Thanks ever so much!” -Jeff C. – Alpine, AZ
“When I was first looking into Medicare, I did a lot of research, but when I found your company and talked with Terry, my search was over. She had a lot of patience and explained to me so I could understand. The whole Medicare thing is very complicated, but she made it simple. Gisela was also a lot of help answering my questions after I enrolled with your company. I highly recommend your company to anyone searching for Medicare solutions. Thank you for your help.” -Dana S – Hampton, NH
“Recently Gisela started assisting Crystal with my coverage matters. About a week ago, my prescription carrier decreed a newly prescribed medication was not covered by my policy. I reported this to my physician, and they were not optimistic, having had similar experiences with other patients. Gisela intervened on my behalf and contacted the insurance company. About 2 days later, I was surprised and pleased to receive a call from the insurance company, advising they had okayed the prior authorization, and would cover the medication. I greatly appreciate Gisela’s dedicated work on my behalf. Thanks to Gisela, Crystal and all the Boomer team!” -Roland A
Gisela provided me confidence, accurate and timely information, and she anticipated my future decisions in advance of making them so I had time to consider and ponder them… (she) answered every one of my questions thoroughly, kindly, enthusiastically and professionally. She is an asset to Boomer Benefits…she genuinely enjoys helping others do what they cannot do for themselves. -Art R. – -Dallas, TX
“A few years ago when it was time for my husband to go on Medicare, I had no idea what to do. I didn’t understand Medicare of supplemental insurance. David Kunkle guided us through it and the service team continues to support us. I have always said, “You never know how good (or bad) your insurance is until you need it!” With my husbands health issues and a recent cancer diagnosis, I don’t know what we would have done if David hadn’t guided us through this process. We are so thankful for our insurance, David and his staff! God Bless You!” -Evelyn J – Granbury, TX
“I have found that Lisa at Boomer Benefits truly does act in my best interests. She reviews my policies annually to make sure I’m getting the best coverage at the best rate.” -Jim B
“Two or three years ago a good friend of mine from Ohio who owns an insurance company referred me to Boomer Benefits. I can’t express at how pleased I’ve been. Lisa has been extraordinary in taking care if my needs. She calls me during the year to see if she can help me in any way. Because if her expertise, I have annually secured the best supplemental & Rx drug plans available. She also enabled me to obtain a whole life insurance policy cheaper than a term policy that I had purchased prior to my Boomer Benefits contact. I have recommended this company to multiple friends. Kudos, kudos are in order!!” -Tami L – Mesquite, TX
“Gisela called me several months ago to see how my secondary coverage was working out. I said OK, but my monthly fee had gone up $30 this year. She asked if she could do some shopping to see if she could come up with a better rate for me. She did so, and we then proceeded to file for a new contract.” -Mary M.
“I hold Caitlin in the highest regards. She is professional, courteous, listens to my issues, solves issues in a very timely manner and follows up, she explains things so well. Talking to her is like talking to a family member, comfortable and concerned. Boomer Benefits hired the cream of the crop in Caitlin and she deserves all the top honors for the job she does. I also have recommended Boomer Benefits to several of my friends who are thinking of retirement. Amanda Simpson set me up with the best plans for me and my budget and she was so informative and willing to take time to explain all my options. Boomer Benefits is the best!” -Terry J.
“These people are smart and patient in the field of health insurance that is complex at best and totally mind boggling at worst. They explain it in simple language without dumbing it down. In an industry dominated by automated call centers and people whose accent is difficult to understand, Boomer Benefits people actually return calls and speak clearly. My wife and I use them for both Medicare for me and an individual policy for my wife. We couldn’t be happier.” -Larry B.
“I am so delighted with the care and support Lisa and Crystal of the Boomer Agency most graciously and enthusiastically have offered and provided. I have found that working with you, Lisa, after having such a positive experience with Crystal last year, has represented a wonderful continuum of thoughtful and effective solutions within the myriad of choices available within the Medicare field.
It is a a sheer pleasure to work with you both and the Boomer Agency as an entity within the insurance industry that is genuinely combining honest-to-goodness service with profitable business objectives. It is this combination that accounts for your phenomenal growth–may it continue as you and the Boomer Agency go from strength-to-strength. I will enthusiastically continue to refer prospects to your Agency.” -E Maxine Collin, Shaker Heights, Ohio
“I recently had an appointment to visit a doctor. Did not have a referral for the appointment and I was under the impression that I needed a referral from my PCP to see a specialist. I called the doctor’s office to ask them about this, and they told me I did not need one. I could not afford to pay full price for an office visit, so I called Nicole at Boomer Benefits with my concerns. She spent considerable time solving my problem. I’m 70 years old and have been with Boomer Benefits since becoming eligible for Medicare. I have always had considerable, careful and complete help for all my problems. I highly recommend Boomer Benefits for your Medicare needs.” -Byron D.
“I have been a client of Boomer Benefits for a lot of years and do not have one single complaint. There are so many insurance choices, it is overwhelming. They ask what you want and find the best fit. A renewal period courtesy call, an ‘am I happy with my insurance’ call, means they care about me, not just making a buck. I don’t mind complaining if things are wrong, but I like to complement if things are right. Boomer Benefits do things right.” – Stoney P
“I have been well satisfied with my experience. Have always had quick response and helpful answers to my questions. I would recommend this service highly.”
-James R Dunn Hurst, TX
“My wife and I have been with Boomer Benefits for quite a few years. The service has always been outstanding. The staff is knowledgeable about every facet of Medicare and Medicare Supplements. Our representative, Gisela, is so sweet, helpful and efficient. When our current Supplement provider had a huge premium increase, Gisela was able to find identical coverage with an equally strong company at a $1,402.80 annual savings.” -Paul and Brenda, TX
“The Staff at Boomer Benefits are the kind of caring professionals that I would send my mother or grandmother to set up their medicare related solutions. I recognize their expertise. I also respect that their organization has chosen to focus on such a critical need in our society. They obviously love what they do and I don’t think anybody in DFW has a better program for seniors.” -B Keathley Arlington TX
“We were moving from Michigan to Texas and needed to change our Medigap policy. Although I had information from the government web-site, it seemed very incomplete. My husband was concerned about my lack of progress and the frustration I felt, and started doing some online investigating himself. Somehow he got into the Boomer Benefits website and apparently asked for an agent to call. Darla called him, and he started to tell her he wasn’t the one working on it, and I told him to pass her to me, that I would talk to her. Darla was most helpful. And she was extremely patient with me. We were in the middle of the move, and had no internet connection. I had to use my phone for scanning and sending purposes, which was very cumbersome for both of us, but she never complained, or indicated the inconvenience I know it must have been. She was helpful and friendly throughout the process.” – Barbara
“Thank you so much for all of your help. You don’t know what a blessing that you have been to me & Mom. I had no idea where to start looking to find a suitable plan for her. Of course, at my age, I didn’t pay any attention to all of the Medicare stuff. I didn’t realize that I would be responsible for making these kind of decisions for my parents…. Anyway, Thanks a million for everything!” -D. Sessum – Lipan, TX
“Hello to you and your staff… I just wanted to take a minute to thank you and your very professional staff for all your efforts. You help making difficult, major decisions a little bit easier. You also make the transition from one policy to another very simple. I’m a happy client!” -Irene G – Irving, TX
“Boomer Benefits was excellent in solving my issue with the Drug prescription plan and Gisela Galvan was super great and she is provided outstanding customer service.” –Louie H
“Either by email or phone, BB always got back timely with great support whether it is enrollment related or claim roadblock. In the latter case, they will advocate on your behalf and handle all paperwork. I find such service is hard to find in today’s business. I strongly recommend to contact them reg. Medicare and alike. No complaints!” – Wendy
“It is a rare thing for me to take the time to write a review,having said that I admit I frequently use reviews when making decisions small and large from where to find a good meal, dentist or doctor etc. So it is with confidence that I can recommend Boomer Benefits as a qualified and reliable resource for many providers and health related carriers. From the start my experience has been five star,the staff takes the time to contact me and personal interest in helping me select the best programs. My thanks to Nicole for her help and guidance in evaluating the many options and the daunting task of figuring out the best plans for my needs. With Appreciation,” – James Bashaw, OR
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